Tech Tracker: Automation is becoming a must-have for restaurant marketing

BentoBox launches new marketing platform that includes automated email and SMS to customers, ARO launches an AI-powered marketing platform, and more
The loyalty program evolution makes its way to the full-service restaurant category

More full-service brands have added or iterated their loyalty programs recently, driving frequency and engagement.
Tech Tracker: AI technology is becoming more conversational

Vox AI specializes in being one of the most conversational drive-thru AIs in the country; RichTech Robotics made its robot barista more conversational
Digital marketing fuels ever more food sector sales in Asia-Pacific

After facing the adverse impacts of the pandemic, the foodservice sector has emerged stronger and adopted technology and digitalization to its advantage. Operators came up with new solutions to offset pandemic-induced challenges and most of these solutions leveraged technology. Some of the major technologies that the foodservice sector adopted include digital marketing and an increased virtual presence, online ordering, and digital payments.
Consumers want traditional hospitality aided by faster, usable technology

The 2024 National Restaurant Association State of the Industry report shows that consumers want old-fashioned service aided by technology, not replaced by it
Simple ways restaurants can tap into social-media platforms

Ashley Breneman, lead chef at the Certified Angus Beef LLC culinary center, shares ideas for how operators can expand their reach
8 Ways SATS Manages Food and Packaging Waste for Airlines

SATS, the provider for food and gateway services for airlines has an ambitious target to halve their food waste. To achieve this they employ artificial intelligence and innovative ideas in food tech.
Technology aids the foodservice sector to emerge stronger after the pandemic

COVID-19 catalyses the foodservice sector to embrace technology.
AI Applications to Save Costs for Your Restaurant

In Asia’s competitive restaurant industry, staying ahead requires innovative solutions that not only enhance a customer’s experience but also optimise operational efficiency.
Product Review: The Robot Fryer Unveiled by Chef Roboto

An automated robot that will help commercial kitchens fry up delicious fries, nuggets, chicken wings, shrimp and more