Tech Tracker: How robots are finding their way on the restaurant floor
RobotLab unveiled new technology that allows humans to call robots and assign them to tables.
Personalized marketing evolves into a necessity for restaurant brands
Sixty-two percent of consumers say a brand will lose their loyalty if they deliver an experience that is not personalized.
Tech Tracker: Tech vendors are embracing hardware again
Multiple tech vendors announced new kiosks and kitchen display systems this month, in a shift toward software and hardware integrations.
Digital marketing is the number one item on operators’ tech stack wish lists
More than one-third of operators are unsatisfied with their digital marketing tech stack and 39% are unhappy with their loyalty program
How restaurants are scheduling smarter
Technology takes the guesswork out of forecasting staffing levels and complying with labor laws.
Tech Tracker: Uber Eats launches a TikTok-like social feed for operators
Plus, DoorDash and Wendy’s partner for drone deliveries, and several more M&A moves in the industry
Tech Tracker: How tech plays a role in the rise of dynamic pricing
Juicer creates a competitive pricing analysis tool, plus AI-enabled tech features launched this month from SpotOn, Chatmeter, and more.
Tech Tracker: Automation is becoming a must-have for restaurant marketing
BentoBox launches new marketing platform that includes automated email and SMS to customers, ARO launches an AI-powered marketing platform, and more
The loyalty program evolution makes its way to the full-service restaurant category
More full-service brands have added or iterated their loyalty programs recently, driving frequency and engagement.
Tech Tracker: AI technology is becoming more conversational
Vox AI specializes in being one of the most conversational drive-thru AIs in the country; RichTech Robotics made its robot barista more conversational
